Where is Lending
Tree?
Lenders
Looking to Expand Technology Roll by
Bob Small, FCC Group Ezine, September 2003.
For the past several years companies like Lending
Tree, Get Smart and others have been able to provide as many
leads as the market could bear. These leads were sold to Mortgage
Bankers and Brokers. In some cases, the technology allowed
the mortgage representatives to carefully select the type of
borrower through the use of filtering technology. In others,
they simply provided a very brief list of the borrower provided
elements with a phone number and email address.
Only Lending Tree provided a method that would
allow offers to be sent with all the key items required by RESPA.
The others left it up to the loan officers to cover RESPA rules.
And in many cases, critical items, such as, APR were either
estimated or totally left out.
With the recent drop off of qualified leads
through these networks, both the suppliers and buyers of these
leads are reeling. Lending Tree is still in a good position
due to the fact that they appear to have the most complete leads
in the marketplace. But their problems are three fold. First,
they do not have enough leads to spread around to their current
network of brokers, estimated to be 185 lenders with numerous
loan officers. Second, they make a majority of their income
on funded loans and since that number has dropped by 75%, their
income has dropped dramatically. And finally, it is almost
impossible for them to attract new brokers to collect the hefty
sign up (marketing fee), because they can’t provide them any
new leads.
All the other suppliers are still sending out
massive, unqualified leads, that only charge an up front fee,
and now they are simply offering refunds for the really bad
ones.
So how is technology changing to better capture
the clients and customers?
One company, Orion Comtek, Fontana, CA, has
just released a new application that focuses on the “origination
process” providing marketing tools for the loan officer and
realtor.
What does it do?
For the buyer/borrower, the application provides
a buyers menu of loan programs.
For the realtor it helps to determine the maximum
home the borrower can afford, and determines the net seller’s
proceeds during the listing process.
For the loan officer, the application provides
marketing tools for the realtor, in the form of simple and effective
open house flyers and buyer financing tools.
The system also provides a web based tool that
allows the user to view 5 loan programs with current rates,
fees, income guide, case required and total monthly payment
Orion Comtek is presently integrating national lenders daily
rate sheet, making the system fast and easy.
In today’s world with hundreds of mortgage sites
with numerous versions of calculators, this is the first system
that actually ties in everything together.
For additional information you can contact Chuck
Wade @ orioncomtek.com
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